As an IT Helpdesk Employee, you'll report to the IT Service Desk Manager and provide technical support to the warehouse team in Bergen op Zoom and remotely to colleagues throughout Europe. This role demands excellent problem-solving skills, technical expertise, and the ability to deliver high-quality support to colleagues.

Your tasks and responsibilities include:

• Being the first one to contact for IT-related issues;
• Managing and resolving IT tickets via the Jira ticketing system;
• Providing on-site IT support for the warehouse and remotely for European colleagues;
• Solving technical problems with hardware, software and networks;
• Installation, maintenance and configuration of PCs, laptops, mobile devices, printers and handheld scanners;
• Perform software installations and updates;
• Troubleshoot problems with hardware, software and networks (including cable management).
• User account management, including creation, updating and rights management.

If you have strong communication skills in Dutch and English (both written and spoken), this role is perfect for you. Have questions? Feel free to call or text Celine! Excited to get started? Apply NOW!

• You live in the Netherlands
• Passion or interest in IT

Your new employer is an organization that supplies supplements supplements contributing to holistic well-being. Today, the team has grown to 55 members. The company places a high emphasis on employee well-being, featuring amenities like a special lactation room in the cafeteria and even a vegan coffee machine. The workplace hosts a diverse mix of nationalities, with English as the working language. New hires undergo a comprehensive onboarding process to ensure a smooth transition.

You will work at least four days a week on-site, with the flexibility to work remotely one day. Prefer a 40-hour workweek? That's possible too. Working hours vary between 6:30 AM and 5:30 PM (8 hours per day with a 30-minute lunch break and two 15-minute breaks).